Terms of service
TERMS OF SERVICE
OVERVIEW
This website is operated by Serena Nail Shop. Throughout the site, the terms “we,” “us,” and “our” refer to Serena Nail Shop. Serena Nail Shop provides this website, including all information, tools, and services available on it, to you, the user, subject to your acceptance of all the terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you use our “Services” and agree to be bound by these Terms of Service (“Terms”), including any additional terms and policies referenced here or available by hyperlink. These Terms apply to all users of the site, including visitors, vendors, customers, merchants, and content contributors.
Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all of them, you may not access the website or use the Services.
Any new features or tools added to the store are also subject to these Terms. The current version of the Terms is available on this page. We may update, change, or replace any part of these Terms by posting updates or changes to our website. You are responsible for checking this page periodically. Your continued use of or access to the website after changes are posted means that you accept those changes.
Our store is hosted on Shopify Inc., which provides the e-commerce platform we use to sell our products and provide our Services.
SECTION 1 — ONLINE STORE TERMS
By agreeing to these Terms, you confirm that you have reached the age of majority in the state or country where you live. If you are a parent or guardian of a minor, you confirm that you permit the minor to use this website under your responsibility.
You may not use our products or Services for any illegal or unauthorized purpose, or violate any laws that apply to you while using them.
You must not transmit viruses, malware, or any other code that could damage the website, the Services, or another user’s device.
A violation of these Terms may result in the termination of your access to the Services.
SECTION 2 — GENERAL CONDITIONS
We reserve the right to refuse service to anyone to the extent permitted by law.
Materials, messages, or other information you submit through the website may be transmitted over various networks and modified to meet the technical requirements of those networks or devices. Payment information is transmitted to and processed by Shopify and payment providers.
You agree not to reproduce, copy, sell, resell, or commercially exploit any part of the website or Services without our prior written permission.
Section headings are included for convenience only and do not affect the interpretation of these Terms.
SECTION 3 — ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION
We try to keep the information on our website accurate and up to date, but we cannot guarantee that all information will always be complete or current. The materials on this site are provided for general information. Before making a decision based on this information, you should verify it with other reliable sources when appropriate.
The site may contain historical information that is not current and is provided for reference only. We may change the content of the site, but we are not required to update every piece of information. You agree to monitor changes to our site.
SECTION 4 — CHANGES TO SERVICES AND PRICES
Product prices may change without notice.
We may modify or discontinue the Services or any part of them. If a change affects an order you have already placed, we will act in accordance with applicable law and contact you if necessary.
SECTION 5 — PRODUCTS OR SERVICES
Some products may be available only online and in limited quantities. Returns or exchanges are subject to our Return and Refund Policy.
We do our best to display product colors and appearance accurately. However, how a color appears may depend on your screen and device settings.
We may limit sales or the quantity of products in an order when necessary or permitted by law. Product descriptions and prices may change. We may also discontinue a product.
We try to provide accurate product descriptions. If you have questions about a product, please contact us before placing an order.
SECTION 6 — ORDER AND ACCOUNT INFORMATION
We may refuse or cancel an order in circumstances permitted by law or these Terms. For example, we may limit the quantity of products in an order or take action regarding orders that reasonably appear to be placed for resale.
If we change or cancel an order, we may try to notify you using the email address or other contact information provided when the order was placed.
You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information so that we can process your orders and contact you when needed.
For details about returns and cancellations, please see our Return and Refund Policy.
SECTION 7 — THIRD-PARTY TOOLS
Our website may provide access to tools or features offered by third parties. We do not control or take responsibility for how these tools operate.
These tools are provided by third-party providers under their own terms. You use them at your own risk and should review the applicable provider’s terms.
Any new features or Services that we may add to the website in the future are also subject to these Terms.
SECTION 8 — THIRD-PARTY LINKS
Our website may include links to third-party websites or materials that are not affiliated with Serena Nail Shop. We do not control or guarantee the accuracy, content, security, or privacy practices of those websites.
Before making a purchase or sharing information with a third-party website, review its terms and policies. Questions or complaints about third-party products or services should be directed to the applicable provider.
SECTION 9 — USER COMMENTS AND REVIEWS
If you submit reviews, suggestions, ideas, photos, or other materials to us, you confirm that you have the right to submit them. We may use reviews and suggestions to improve our products, Services, and website. We are not required to keep these materials confidential, pay compensation for them, or respond to them, unless required by law or a separate agreement.
We may remove materials that we consider unlawful, offensive, threatening, defamatory, obscene, in violation of another person’s rights, or in violation of these Terms.
You agree not to submit materials that violate another person’s rights, contain unlawful or harmful content, or mislead us or other users. You are responsible for the materials you submit and their accuracy.
SECTION 10 — PERSONAL INFORMATION
Your submission of personal information through our store is governed by our Privacy Policy, which is available on our website.
SECTION 11 — ERRORS AND OMISSIONS
Our website may occasionally contain typographical errors, inaccuracies, or omissions in product descriptions, prices, promotions, offers, shipping charges, delivery times, or product availability.
We reserve the right to correct these errors and update the information. If an error affects your order, we may contact you, offer a corrected option, or cancel the order and issue a refund in accordance with applicable law.
SECTION 12 — PROHIBITED USES
You may not use the website or its content:
- for any unlawful purpose or to encourage others to engage in unlawful acts;
- to violate applicable laws or regulations;
- to violate our intellectual property rights or the rights of others;
- to harass, insult, threaten, defame, or discriminate against others;
- to submit false or misleading information;
- to upload or transmit viruses or other harmful code;
- to collect or track another person’s personal information without permission;
- to send spam or phishing messages, or to collect data by automated means; or
- to interfere with or bypass the website’s security features.
We may restrict or terminate access to the Services if a user violates these Terms or applicable law.
SECTION 13 — DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We try to keep the website and Services available, but we do not guarantee that they will always operate without interruption, delay, security issues, or errors.
To the fullest extent permitted by law, the website and Services are provided “as is” and “as available.” We do not exclude or limit any warranties or consumer rights that cannot be excluded or limited under applicable law.
To the fullest extent permitted by law, Serena Nail Shop and its related parties are not liable for indirect, incidental, or consequential damages arising from your use of the website or Services. Nothing in this section limits liability that cannot legally be limited.
SECTION 14 — INDEMNIFICATION
To the extent permitted by law, you agree to indemnify Serena Nail Shop for reasonable losses and expenses resulting from your material violation of these Terms, violation of the law, or violation of a third party’s rights. This section does not apply where prohibited by law.
SECTION 15 — SEVERABILITY
If any provision of these Terms is found to be unlawful, invalid, or unenforceable, the remaining provisions will remain in effect. The invalid provision will be applied to the fullest extent permitted by law or treated as separate from these Terms.
SECTION 16 — TERMINATION OF ACCESS
You may stop using the website at any time.
We may restrict or terminate your access to the website or Services if we have reason to believe that you have violated these Terms or applicable law. This does not cancel obligations that arose before your access was terminated, including payment for orders already placed.
SECTION 17 — ENTIRE AGREEMENT
These Terms and the policies posted on our website govern your use of the website and Services and form the agreement between you and Serena Nail Shop on those matters.
If we do not exercise or enforce a right under these Terms, that does not mean we have waived that right.
SECTION 18 — GOVERNING LAW
These Terms are governed by the laws of the State of California and applicable federal laws of the United States. Consumer rights that cannot be limited by law remain in effect.
SECTION 19 — CHANGES TO THESE TERMS
The current version of these Terms is available on this page. We may update or change these Terms by posting a revised version on our website.
You are responsible for checking this page periodically. Your continued use of or access to the website or Services after changes are posted means that you accept the updated Terms, to the extent permitted by law.
SECTION 20 — CONTACT INFORMATION
If you have questions about these Terms, please email us:
Serena Nail Shop
Email: sirena.beautyy@gmail.com